All orders are dispatched within 1-2 business days.
Shipping Fees & Time:
we uses express shipping line (UPS/FedEx/DHL) for most counties.
EU counties: 40 Euro, 1-2 business days.
Non-EU counties: 40 Euro, 2-4 business days.
Asia: 55 Euro, 1-3 business days.
South America/Africa/Oceania: 75 Euro, 3-5 business days.
You can track your order with the tracking information provided in your shipment notification e-mail.
Changing Shipping Address:
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Lost or Stolen Packages:
We are not liable if any packages are lost or stolen. Please check your property or with your neighbors help locate the package. If your tracking number shows your package was delivered but you did not receive it, please contact your carrier to file a claim. Please contact us with your claim number and we can work together on a resolution. We ask that you wait 48 business hours after your tracking shows as delivered to file any claim as usually the packages do deliver during that time.